An Open Letter to Globe Broadband.
Dear Innove Communications,
My internet connection woes with Globe Broadband is still unresolved. It has been a month since I’ve called your help desk. Each time I call I am given different reasons as to why my connection is intermittent. I am already running out of patience. To make matters worse when your technical support representatives put on me hold, they play a mushy, cheesy , country love song in the background. I have never encountered a study that says country music helps relieve anger of unsatisfied customers. I have nothing against this genre but can’t you guys choose less annoying songs? Country music is like bagoong (shrimp paste), it is an acquired taste. The last thing I want to hear when I’m pissed is a guy who sings like Billy Ray Cyrus.
Still waiting for you to send a technical person to fix my connection,
Des Mendoza
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that really sucks des. it think that goes the same with pldt mydsl. leaves you with no choice.
In fairness to Globe they are the lesser evil to PLDT. They finally sent someone yesterday, all is working fine.
kaya mag smart bro ka na lang. more darn experience.
globe broadband is evil! globe broadband is evil! globe broadband is evil! I’m loyal to globe but globe sucks. yeah they promise you a good and fast connection but after several months your connection will be intermetted. this people must be sent to jail. they become rich after stealing money. they steal money in the sense of giving half of their service. subscribers are force to pay their bills because of the damn lock-in. subcribers get nothing. subscribers are the losers.